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Complaints

St. Margarets Church of England High School

In accordance with Section 23 of the 1988 Education Reform Act, the governing Body has adopted a procedure to deal with complaints about the curriculum. Most complaints are settled quickly and informally at school level. The complaints procedure exists for those parents who also wish to pursue a complaint through more formal channels. A copy of the complaints procedure is available from the school or directly from public Libraries and public Information Offices.

Documents Available from School

Parents may, if they wish, obtain a copy of the following documents in accordance with the Education Reform Act 1988.

  • The governors' Statement of curriculum Aims and policy.
  • Any Statutory Instruments (including statutory orders for National curriculum subjects), circulars and Administrative Memoranda relating to powers and duties in chapter 1 of the Education Reform Act 1988 (The curriculum) which are sent to School by the Department for Education and Employment.
  • The 2003 OFSTED report and the governors' response.
  • The 2003 Denominational Education report (Section 23)
  • Any schemes of work currently used by teachers in the school.
  • Any syllabuses followed, whether for public examinations or otherwise.
  • A full copy of the arrangements for the consideration of complaints about the school curriculum as approved by the Secretary of State under Section 23 of the Education Reform Act 1988.
  • A copy of the charging and Remissions policy determined by the governing Body of the school.

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